Job Description
10 months contract with a Local Authority
Job Summary:
• We are seeking a detail-oriented Pensions Administrator to support the Benefits Processing function of a shared pensions administration service.
• This role provides vital administrative support, ensuring pension benefits are accurately recorded, maintained, and processed in line with internal procedures and statutory requirements.
• The successful candidate will join a collaborative team environment, delivering front-line service to internal and external stakeholders.
• This role is ideal for someone with strong communication skills, administrative experience, and a keen eye for accuracy.
Key Duties/Accountabilities (Sample):
• Carry out general pension administration tasks including:
• Updating and maintaining electronic pension records
• Indexing and processing incoming post
• Managing the team's shared email inbox
• Requesting and following up on required information from stakeholders
• Answer and manage incoming calls to the pension team professionally and efficiently.
• Raise purchase orders and invoices, process payments, and carry out associated financial admin tasks.
• Coordinate team meetings and take accurate minutes.
• Check and validate records using internal systems and databases to ensure data accuracy.
• Provide clear and timely information to customers in accordance with internal service guidelines.
• Operate IT systems with competence (training provided if needed).
• Prioritise and manage daily workload to meet internal deadlines.
• Support compliance with internal data protection, health and safety, and equal opportunity policies.
Skills/Experience:
• Previous experience in an administrative or support services role, ideally within a pensions, HR, or finance environment.
• Strong written and verbal communication skills.
• High level of attention to detail and data accuracy.
• Ability to manage and prioritise a busy workload to meet tight deadlines.
• Confident IT user, with experience using Microsoft Office applications (particularly Outlook, Word, and Excel).
• Familiarity with using electronic databases and shared inboxes.
• Demonstrated ability to work both independently and as part of a team.
• Understanding of the importance of confidentiality, data handling, and professional conduct.
• Willingness to adapt and learn in a structured, process-driven environment.
Additional Information:
• The closing date: 30/09/2025 @22:00.
• Hours: 36 hours per week (Mon–Fri, 09:00–17:00).
Requirements
• Previous experience in an administrative or support services role, ideally within a pensions, HR, or finance environment. • Strong written and verbal communication skills. • High level of attention to detail and data accuracy. • Ability to manage and prioritise a busy workload to meet tight deadlines. • Confident IT user, with experience using Microsoft Office applications (particularly Outlook, Word, and Excel). • Familiarity with using electronic databases and shared inboxes. • Demonstrated ability to work both independently and as part of a team. • Understanding of the importance of confidentiality, data handling, and professional conduct. • Willingness to adapt and learn in a structured, process-driven environment.