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Front office staff

Swansea
The Great Barr Hotel
Posted: 17 September
Offer description

Job Overview

We are seeking a detail-oriented and organized Front Office Worker to join our dynamic reception team. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently. The Office Worker will serve as a vital point of contact for both internal and external clients, ensuring exceptional customer service.

You will be required to cover a mix of shifts from 7am - 3pm, 3pm - 11pm and 11pm - 7am.

Responsibilities

* Manage front desk operations, including greeting visitors and handling inquiries
* Operate phone systems to answer calls and direct them appropriately
* Perform data entry tasks with accuracy and attention to detail
* Maintain organized filing systems for easy retrieval of documents
* Provide customer support through effective communication and problem-solving skills
* Support administrative functions, including clerical duties and office management tasks
* Exhibit strong phone etiquette while handling customer interactions

Experience

* Previous front office experience is preferred
* Experience in customer service or support roles is beneficial
* Strong organizational skills and time management abilities are required
* Typing proficiency with attention to detail is necessary for data entry tasks

We invite qualified candidates who are eager to contribute to our team while developing their skills in a supportive environment. If you possess the required experience and skills, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: £7.55-£12.21 per hour

Expected hours: 40 per week

Language:

* English (required)

Work Location: In person

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