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Location: Lancaster House, Exeter, EX5 2HL.
Hours: Full Time 37.5 hours, 4 days a week 7.30am - 5.30pm, and 1 in 4 Saturdays.
Here at SpaMedica, our focus is on patient care, safety, and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and this is reflected in the five-star feedback we receive from our patients.
Joining us as a Medical Receptionist, you will support our vision and values of safety, integrity, kindness, and transparency, which are embedded in our daily care to ensure we deliver the best service possible.
All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding,’ and we have recently been awarded Investors In People Platinum Accreditation.
About you:
You will assist in providing an efficient, friendly, and professional service to our patients, following all in-house processes to maintain our service levels. This includes scheduling and re-scheduling appointments, contacting and arranging transport for patients, and being the first point of contact for patients entering the service.
Why work with us?
* Join a team that lives our values of safety, integrity, kindness, and transparency.
* Opportunities to grow, learn new skills, and advance your career.
* Be part of a caring, community-focused team involved in charity work.
If you are able to put our patients at the heart of everything you do, then apply today — we want to hear from you!
Summary of benefits:
* 30 days holiday (including bank holidays)
* Performance bonuses twice a year (up to 10%)
* Recommend a Friend Scheme (£350 reward for both)
* Free quarterly snacks, flu vaccinations, and DBS
* Access to exclusive discounts
* Continuous training and development
Apply today and be part of a team that puts patients at the heart of everything we do.
Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that prioritizes patient care.
Important information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check via the Disclosure and Barring Service (DBS) will be necessary to verify any previous criminal convictions.
Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating diversity, and eliminating unlawful discrimination across our workforce. We encourage all individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, to apply. If you have any special requirements for your application, please email our team at [emailprotected].
Our Commitment: We are dedicated to safe and fair recruitment, safeguarding, and protecting those we serve. All staff are vetted, trained, and supervised to ensure high standards of safe, effective, and compassionate care.
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