We’re looking for a Sales Support Assistant to join our SME Sales Team and play a vital role in getting new customers live and trading quickly. This is a fast-paced, commercially focused role where accuracy, organisation and collaboration directly impact revenue.
You’ll sit at the heart of the onboarding journey - supporting sales, removing blockers, streamlining processes and making sure clients move from signed to trading without delay.
Interested? Take a look at the below to understand what you'll be doing as Sales Support Assistant:
1. Supporting the SME Sales Team with new client onboarding, ensuring commercials are confirmed and clients are live on our systems
2. Maintaining dashboards, trackers and reports to give clear visibility of pipeline, forecasts and trading profiles
3. Managing CRM updates including pricebands, credit terms, start dates and client IDs
4. Triaging leads via shared inboxes and allocating them efficiently across the business
5. Aligning CRM, Power BI and SAP data to ensure accurate reporting and account setup
6. Identifying onboarding delays, investigating root causes and escalating where needed
7. Working closely with Operations, IT, Finance and third-party providers to improve service and speed to trade
8. Providing Excel-based analysis and ad-hoc administrative support across the Sales function
Still interested? Great news! Here are the core capabilities we are looking for:
9. Experience in a sales support or sales administration role
10. Strong Excel skills (Microsoft Office Specialist qualification desirable or in progress)
11. A good understanding of e-commerce and the SME market
12. Excellent written and verbal communication skills
13. A proactive, organised and solution-focused mindset
14. Confidence building relationships and constructively challenging stakeholders
At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.