Lead the retail team here at Cadbury World where commercial focus meets customer delight!
Were looking for a results-driven Senior Retail Manager to shape the retail strategy at Cadbury World. From visual merchandising to product launches and revenue targets, this is your chance to lead one of the UKs busiest attraction stores and create a world-class experience for every guest.
What youll do:
Own and deliver the retail strategy, driving sales and shaping guest experience.
Lead, train and develop a large team across multiple retail zones.
Optimise performance through creative merchandising, pricing and promotions.
Partner with our retail suppliers (including Mondelez) to deliver bold, unique products.
Use data to track success, forecast sales and plan stock and staffing.
Oversee daily operations, staffing and performance across all retail units.
Ensure PCI compliance, food safety and all health and safety standards.
Collaborate with other departments to maximise impact and seasonal success.
Deliver engaging retail spaces that react to guest trends and weather patterns.
Manage budgets, reduce shrinkage, and own profit margins.
This is a full-time, permanent role, working any 5 days out of 7. This will include weekends and bank holidays on a roster basis.
Qualifications & Experience Commercially minded, with a strong track record of hitting revenue goals
Highly experienced in leading large-scale retail operations
Skilled in forecasting, sales analysis and budget control
Knowledge of stock management, supplier partnerships and cost control
Confident coaching and developing teams to hit guest experience targets
Able to turn retail insights into action fast
Up to date with food safety, health & safety and PCI standards
Experienced with POS systems, retail tech and promotions tracking
Creative with store layout and product placement to maximise sales
Resilient, people-focused and great under pressure
Benefits 40% off LEGO online and 25% discount in our retail shops and restaurants
Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Enjoy the Ride Pass - giving you and 5 others a Merlin annual pass
Private medical insurance single cover
Discounted rates at Merlin hotels all over the world
Employee pricing up to 55% off cinema tickets
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