We are partnered with a groundbreaking healthcare AI organisation that is redefining cardiovascular diagnostics through advanced, cloud-based technology. As they continue to expand across the UK and globally, we are supporting them in hiring a Service Integrations Specialist to deliver high-quality technical integrations for their cutting-edge clinical solutions.
About the Opportunity
Our partner is an industry leader in AI-driven medical imaging, known for delivering transformational tools that support clinicians in detecting and managing complex cardiovascular conditions. Operating at the intersection of healthcare, AI, and medical imaging, they collaborate with major healthcare systems, life sciences organisations, and academic institutions to improve patient outcomes at scale.
This role sits within a growing technical function responsible for ensuring seamless connectivity between customer environments and the organisation’s cloud-based diagnostic platform.
The Role
As a Service Integrations Specialist, you will oversee end-to-end delivery of technical integrations, including configuration, connectivity validation, and troubleshooting. You will work closely with internal teams and external clinical IT stakeholders to ensure secure, efficient, and scalable integrations that support customer onboarding and long-term system reliability.
You will have the autonomy to apply systems analysis techniques, diagnose integration issues, and continuously optimise workflows in a fast-moving environment.
Key Responsibilities
* Deliver and maintain integrations using DICOM, HL7, custom APIs, and related technologies.
* Lead the design, configuration, testing, and validation of service integrations.
* Consult with customers and internal teams to translate clinical workflows into technical requirements.
* Configure and support secure connectivity solutions, including VPNs and firewall rules.
* Manage HL7 integrations, ensuring high reliability and performance.
* Maintain integration documentation, including data flow diagrams and IT architecture overviews.
* Troubleshoot and resolve complex connectivity and data transport issues.
* Contribute to training and onboarding for internal stakeholders.
* Support compliance, information governance, and cybersecurity best practice.
* Stay current with integration technologies, networking protocols, and cloud environments.
Required Skills & Experience
* Solid professional experience in healthcare IT, systems integration, or technical implementation roles.
* Strong hands-on capability in networking, VPN configuration, firewall management, and troubleshooting.
* Proven experience with HL7, DICOM, and PACS integrations, including modifying and testing interfaces.
* Ability to communicate effectively with technical and non-technical stakeholders.
* Understanding of IT governance, compliance, and security standards, especially in regulated environments.
* Ability to work autonomously, prioritise workload, and make decisions in a fast-paced setting.
* Experience with cloud platforms (Azure, AWS, or GCP) and integrating applications into cloud infrastructure.
Desired
* Degree in Computer Science, Engineering, Information Systems, or equivalent experience.
* Previous experience within a VC-backed start-up or scale-up.
Why Join This Organisation?
This company offers the chance to work on mission-led technology that directly impacts patient care. The environment is collaborative, innovative, and deeply rooted in scientific and clinical excellence. You’ll work alongside a multidisciplinary team pushing the boundaries of what AI can achieve in healthcare.
Benefits
A competitive compensation package along with:
* Bonus scheme
* Unlimited vacation
* Paid company holidays
* Volunteering days
* Flexible working hours
* 401k
* Health, dental & vision coverage
* Fitness and learning benefits
* Employee Assistance Program