It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us We're committed to bringing passion and customer focus to the business. Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Then read on! Position: Area Manager – Leicester and the East Midlands Salary: £49,495.92 per annum (plus bonus and benefits) Hours per week: 45 At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time. We are excited to announce a rare opportunity for the role of Area Manager overseeing up to 15 of our highly regarded Adult Gaming Centres. We are looking for an enthusiastic individual who thrives on a challenge and wants to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you. Who Are Merkur? MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand. Have we got your attention? Want to know what’s in it for you? About you: We are Looking for an Inspirational leader with a customer-focussed approach and a keen eye for maximising business opportunities across your area. Proven experience in a similar role in retail, hospitality or gambling sector Familiarity with the UK gambling commission, Licence-Codes of Conduct and Practice (LCCP) would be an advantage A full, clean UK driving license Multi- site management experience Experience in producing operational and business reports. A proven track record of success. Excellent team building and talent profiling. A full, clean driving licence. Proficiency in Microsoft Office. Strong multitasking and problem-solving abilities. Benefits: 33 days holiday (including Bank Holidays) Bonus opportunities Car allowance, work mobile, and laptop. Contributory Pension Scheme Health care plan and Life Assurance Discounts with high street retailers and restaurants through our benefits portal Employee assistance programme Your Role will include: Ensuring day to day management and co-ordination of Venue Managers’ activities. Guarantee all compliance relating to UK Gambling Commission License-Codes of Conduct and Practice (LCCP) are adhered to. Undertaking routine visits to each venue within the designated area every 14 days as a minimum. Monitor operating costs at each venue ensuring that necessary controls are in place and that budgeted overheads are not exceeded. Ensuring that all procedures relating to security of cash and assets are strictly adhered to including monitoring collection frequencies and errors and take appropriate action as required Implementing appropriate promotional and progression plans for venues within your area. Driving individual performance and creating an Internal Talent Plan. Providing cover for other Area Managers when required. Retain a Personal Management Licence (PML) from the UK Gambling Commission. To maximise business opportunities within each AGC, identifying opportunities for enhancement to business objectives. Provide "field intelligence" on competitor activities in and around each venue providing summary comments to Operations Manager as appropriate. To monitor housekeeping standards within each venue, ensuring they comply with minimum standards as required by the company. To ensure all requirements for Social Responsibility compliance are met and maintained at venue level, including staff training and record keeping as appropriate. To ensure that customer service in all venues is carried out in line with Company standards and results in complete customer satisfaction. Oversee all disciplinary and grievance procedures ensuring legislative and Company procedures are implemented. Promote a good working environment in order to obtain the maximum commitment of staff. Adhere to all health and safety practices and procedures ensuring staff operate the venue in a safe manner, and in the event of health and safety issues arising, appropriate action is taken through the Company Health and Safety Representative or other appropriate agencies. You will be required to attend team briefings, area meetings and 121’s with the operations manager as well as carry out periodic 121’s with the venue managers in your area. We can provide a full job description that outlines in full the responsibilities of the position. Want to know more? Apply today and our recruitment team will be in touch! MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated. INDO If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!