Join Superdrug Head Office - Make a Real Difference Every Day!
Location: East Croydon, UK
Hours: 37.5 hours per week, 9:00 AM – 5:30 PM (Hybrid working: 2 days from home, 3 days in office)
Salary: Competitive
Key Responsibilities
Digital Design & Creative Production
* Work with Paid Media Channel Owners to create channel‑first digital assets driving engagement, traffic and conversions on Superdrug.com and the Superdrug App.
* Support with overflow work for website banners, landing‑page graphics and promotional visuals in peak periods.
* Work with Paid Media specialists to develop and maintain best‑practice guides for digital asset creation.
* Produce and edit video content for digital channels using Adobe Creative Cloud (Premiere, After Effects).
* Concept development from brief through to final assets – mood boards, sketches, storyboards, mock‑ups.
* Collaborate with UX/UI teams to align visuals with onsite.
* Support Paid Media Owners with testing, assessing and optimising digital marketing assets to deliver traffic and revenue‑driving campaigns.
* Create and adapt digital assets from web for Google, YouTube, Paid Social, Affiliate and Retargeting campaigns.
* Review competitor digital activity and recommend improvements.
* Attend photoshoots, support creative briefing and help deliver shoot‑ready content where necessary.
* Provide creative insights to improve campaign performance.
eCommerce & Cross‑Functional Collaboration
* Work closely with Trading and eCommerce teams to support key promotional and seasonal events.
* Ensure consistency, accuracy and commercial relevance of off‑site assets.
* Collaborate with cross‑functional partners to deliver aligned, high‑impact digital journeys.
* Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer‑first culture across online and offline platforms.
Skills & Experience
Essential Skills
* Strong Adobe Creative Cloud skills (Photoshop, Illustrator; Premiere/After Effects desirable).
* Experience producing artwork for digital‑first formats (social, paid ads, web banners, affiliate placements, animations).
* Video editing and motion design skills.
* Understanding of layout, typography, colour theory and digital design fundamentals.
* Ability to manage multiple deadlines in a fast‑paced retail environment.
* Strong communication and relationship‑building skills.
* High attention to detail and excellent organisation.
* Ability to use initiative and proactively suggest creative improvements; manage workflows.
* Customer‑focused mindset with a positive attitude, building trust and rapport.
* Confidence in communicating, challenging, giving feedback, encouraging teamwork and collaboration.
* Using data to make tactical decisions and keeping up with market trends.
* Active exploration of AI opportunities to benefit the business while maintaining human touch.
Desirable Skills
* Basic/good HTML & CSS; comfortable updating web content.
* Experience in an eCommerce or digital marketing role.
* Experience using WordPress or similar CMS.
* Familiarity with A/B testing and performance‑led creative optimisation.
* Understanding of eCommerce user journey and accessibility best practices.
* Experience designing for blog content, static imagery, thumbnail graphics and article layouts.
Benefits
* 33 days holiday, rising to 38 days with length of service (inclusive of bank holidays)
* 2 staff discount codes for yourself and a family member or friend
* 30% discount on Superdrug Own Brand Products both in store and online
* Hybrid working patterns with 2 days from home and 3 days in office
* Company pension matching and bonus
* Stream money‑management app access to a percentage of your pay as you earn it
* Part of A.S. Watson Group, the worlds largest international health and beauty retailer
* Unrivalled Learning and Development programmes
* Enhanced maternity/shared parental/adoption leave, company sick pay, and pregnancy loss support
* Opportunity to be part of something special
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