Flood Resilience Team Member
Flood Resilience Team Member
Number of jobs available
1
Region
East of England
City/Town
Colchester, Ipswich, Norwich
Building/Site
DEFRA GRP DRAGONFLY HOUSE, NR3 1UB, DEFRA GRP EA ICENI HOUSE, IP3 9JD, DEFRA GRP EA RIVERS HOUSE KELVEDON, CO5 9SE
Grade
Staff Grade 3
Post Type
Fixed Term
Role Type
Administration / Corporate Support, Operational Delivery
Working Pattern
Full Time, Part Time, Part Time/Job Share
Salary Minimum
£28,607 pro-rata
Closing Date:
29/09/2025, 23:55 hours
Job description attachment 1
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Candidate pack
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Security checks level
Basic Check
Job description
We are looking for a highly motivated and enthusiastic individual to play a critical role in the delivery of East Anglia's flood incident management service, helping to build communities that are resilient to the impacts of flooding.
In East Anglia we want to create a diverse workplace where people are respected, valued and listened to. We're all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where jointly we all grow and learn together.
It is our ambition to champion diversity through building a workforce as diverse as the communities we serve.
Covering Essex, Norfolk and Suffolk, the Flood Resilience Team Member will support the delivery of activities across all aspects of the team's work and have the following responsibilities:
* To co-ordinate internal and external enquiries that come into the team inbox, such as Freedom of Information requests and MP briefings, to ensure a timely and high-quality response.
* To support our Technical Specialists in the maintenance and improvement of data within the Warning System, using a variety of databases and GIS tools.
* To support our Incident Management leads in the updating of procedures, training materials and rosters, to ensure delivery of a competent and resilient flood incident management service.
* To support our Engagement Advisors with production of materials and resources to be used when engaging with our customers and partners, and support with community engagement events as necessary.
We offer a fantastic benefits package including an attractive salary, flexible working, 25 days annual leave, and an award-winning Pension Fund. For more information about working for us and our extensive range of employee benefits, please read the candidate pack.
Please note, this role does NOT qualify for Skilled Worker sponsorship. Contact UK Visa and Immigration (UKVI) for professional expert advice.
The team
The Flood Resilience Team sits within the Flood and Coastal Risk Management Department in Local Operations and plays a vital role in the EA2030's goal of building a nation resilient to climate change.
We ensure our staff, partners and communities are ready to respond effectively before, during and after a flood. We deliver the Flood Warning Service, engage with communities at risk from flooding and ensure our flood warning duty officers are trained and capable.
Experience/skills required
Through your experience you'll be able to demonstrate the following:
* An excellent communicator, who enjoys engaging with others and building relationships, and your inter-personal skills will be complimented by your enthusiasm to achieve results.
* Take a proactive approach to progressing your work, with the confidence to make decisions on your own initiative and as part of a team.
* Be able to work as part of a team, and individually, able to prioritise an interesting and varied workload.
* Knowledge of GIS tools and willingness to undertake further training when necessary.
It would be helpful, but not essential, if you had a knowledge of Flood & Coastal Risk Management and/or incident management.
The candidate pack and generic role profile should be read along with the advert to understand the key accountabilities and skills needed.
Everyone starting a new role will be given all the training and support needed.
Contact and additional information
The role can be based at our Ipswich (IP3 9JD), Colchester (CO5 9SE) or Norwich (NR3 1UB) office. We accommodate working from home, but you'll be required to attend your base location on a regular basis.
This is a fixed term assignment until 30th August 2026, internal candidates must ensure you seek agreement from your line manager to apply for this role.
Responding to incidents is a central part of what we do. Everyone that joins us is required to undertake training and participate, see the candidate pack for more information.
Interviews are planned to be held face-to-face in our Ipswich office (IP3 9JD) w/c 6th October but may be subject to change.
If you have any questions, please contact Dale Gutsell via: dale.-
Length of contract
Until 30/08/26
Competence 1
Achieves Results
Description
Please note we do not assess CVs. Answers to these competency questions will be used for interview selection so ensure you draw out your skills and experience in your responses. You have up to 250 words so please do use them to tell us what we need to know about you. See Candidate pack for more details and a link to our capability dictionary.
As a Flood Resilience Team Member, you will be required to prioritise and organise tasks to ensure timely achievement of results, especially when we are responding to flood incidents.
Please provide an example of when you delivered a high quality piece of work that you were proud of. What steps did you take to ensure high standards and timely delivery?
Competence 2
Communicates Effectively
Description
As a Flood Resilience Team Member you will be required to communicate with a variety of internal and external stakeholders.
Please provide an example of when you have communicated important information to a variety of people. What things did you consider to ensure effective communication?
Competence 3
Data and Information Management
Description
As a Flood Resilience Team Member you will be regularly required to collect, manage and share data and information.
Please provide an example of when you have collected and analysed data to achieve an objective. What steps did you take and what was the outcome?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.