Job summary
Are you passionate about caring for others?
Why not join the NHS in a rewarding career as a Healthcare Support Worker?
We can offer fully supported training for the role as well as support and guidance to career progression.
No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.
Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in "growing our own" and support progression pathways to staff nurse training applications.
Main duties of the job
Currently there are full time and part time hours on offer. We are open 24 hours a day 7 days a week - therefore, we require everyone to befullyflexible across all shift patterns, including weekdays, weekends, nights and bank holidays.
We are currently looking to recruit to Ward B4 at Poole
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards ofdocumentation are maintained.
To undertake all duties listed however these duties will vary from speciality to speciality in some cases this could include working with children and young people right through to older people. No duties should be undertaken unless appropriate training or induction has taken place inaccordance with trust policies.
As part of the selection process you will be required to complete a numeracy and literacy assessment alongside an interview.
Please note we are unable to offer sponsorship for this position.
Base Location: Poole Hospital
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
There is a planned move for this service anticipated duringwinter 2025, when thisrole and base of work will relocate to Royal BournemouthHospital. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the post holders home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.
Details Date posted
11 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year pa/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
153-SU04777
Job locations
University Hospitals Dorset
Longfleet Road
Poole
BH15 2JB
Job description Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Job description Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person Specification Qualifications Essential
* Good standard of general education
* Good standard of numeracy and literacy
Desirable
* NVQ Level 2 in care or customer services
Experience Essential
* Experience of working in a team under appropriate supervision
Desirable
* Previous experience of working within a care environment/NHS
* Experience of working with the public
Technical Skills Competencies Essential
* Ability to communicate clearly and effectively (to understand and be understood)
* IT literate
Desirable
* Understanding of basic physiology
Knowledge Essential
* An understanding around basic patient care
Personal Attributes Essential
* Positive and flexible approach
Language requirement Essential
* Able to speak English as necessary to undertake the role
Person Specification Qualifications Essential
* Good standard of general education
* Good standard of numeracy and literacy
Desirable
* NVQ Level 2 in care or customer services
Experience Essential
* Experience of working in a team under appropriate supervision
Desirable
* Previous experience of working within a care environment/NHS
* Experience of working with the public
Technical Skills Competencies Essential
* Ability to communicate clearly and effectively (to understand and be understood)
* IT literate
Desirable
* Understanding of basic physiology
Knowledge Essential
* An understanding around basic patient care
Personal Attributes Essential
* Positive and flexible approach
Language requirement Essential
* Able to speak English as necessary to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
University Hospitals Dorset NHS Foundation Trust
Address
University Hospitals Dorset
Longfleet Road
Poole
BH15 2JB
Employer's website
https://www.uhd.nhs.uk/careers (Opens in a new tab)
Employer details Employer name
University Hospitals Dorset NHS Foundation Trust
Address
University Hospitals Dorset
Longfleet Road
Poole
BH15 2JB
Employer's website
https://www.uhd.nhs.uk/careers (Opens in a new tab)
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