We are currently working with a well-established Housing Association who are looking to recruit an experienced Scheme Managerto support the delivery of housing services within older persons accommodation across the Wiltshire area.
This is a customer-facing role responsible for providing day-to-day tenancy and scheme management, ensuring residents can live safely, independently and comfortably in their homes.
Key Responsibilities of a Scheme Manager: Deliver day-to-day tenancy and scheme management across older persons housing schemes.
Act as the first point of contact for residents, supporting them with tenancy-related issues and helping them sustain their tenancies.
Carry out regular scheme inspections, ensuring communal areas and buildings are safe, well maintained and compliant with health and safety requirements.
Manage low-level anti-social behaviour cases and tenancy breaches, working with other teams where necessary.
Support the lettings process, including viewings, housing needs assessments and tenancy sign-ups.
Liaise with internal teams and contractors to ensure repairs, maintenance and estate services are delivered effectively.
Maintain accurate records and compliance documentation, including fire safety checks and scheme logs.
Work with external agencies and community partners to support residents and reduce isolation.
What Wed Love To See From You: Experience working within housing management, supported housing, sheltered housing or neighbourhood housing services.
Experience supporting older or vulnerable residents.
Knowledge of tenancy management and dealing with ASB or tenancy breaches.
Understanding of health & safety compliance within housing schemes (fire safety, inspections etc.).
Strong communication, organisation and customer service skills.
Ability to work independently and managea varied workload.
Whats on offer for this Scheme Manager role:
£25 per hour
25 hours per week
Minimum 3-month contract with potential extension
Opportunity to work with a reputable housing provider supporting older residents
Requirements: DBS check required
Full UK driving licence and access to a vehicle for work purposes
If this Scheme Manager role is for you please apply or contact
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