A growing business in Thatcham is seeking a Head of Quality Assurance to oversee customer experience and quality standards. In this hands-on leadership role, you will manage a small team while collaborating with senior stakeholders to drive continuous improvement across operations. Responsibilities include enhancing service processes, monitoring quality compliance, and acting as the key point for QA matters. Suitable candidates will have proven leadership skills and a strategic mindset. #J-18808-Ljbffr