* This is an on-site role 5 days a week in Hemel Hampstead
* Pension Scheme with 21.65% employer contribution
I am looking for a IT Team Leader, to join an established internal IT function. This role offers a strong mix of hands‑on technical delivery, people management, and strategic input, within a user‑focused environment.
The Role
You’ll operate at 2nd and 3rd line support level, taking ownership of day‑to‑day IT operations while helping shape the future direction of IT services.
Responsibilities include:
* Providing 2nd and 3rd line IT support to a diverse user base
* Line management of an onsite IT / Media Technician
* Managing network infrastructure, servers, workstations and applications
* Ensuring support requests are resolved efficiently and within agreed timescales
* Maintaining and developing core ICT systems and infrastructure
* Supporting and enhancing the use of technology within a user‑facing environment
* Advising senior stakeholders on IT service development and improvement
* Ensuring operational needs across teams are effectively supported by IT solutions
This is a role for someone comfortable working independently while collaborating as part of a wider IT team.
#J-18808-Ljbffr