Maintenance Operative - Approach Personnel are proud to be working on an exclusive basis with a large, successful and growing new build housing developer who are seeking an experienced Customer Care Technician/Maintenance Operative to join their growing team to join their customer service team in the East Midlands Duties * Attend to defects reported within the warranty period of purchasers and clients * Work to be completed to an excellent standard * To achieve customer satisfaction when completing defects Managing the Process * To liaise with occupant and carry out effective back up cover to subcontractors * To limit the extent of damage be making safe in the event of emergency works. * To be responsible for health and safety to both operative and the occupants of the property. * To finalise the completion of defects liability works where the subcontractor fails his obligations or any material faults. * Health and Safety - All employees have a statutory duty to look after their own safety and to give due consideration for the safety of others. Employees also have specific responsibilities as set out in the Company Health and Safety Policy. * Equality & Diversity - All employees must comply with the Company Equality and Diversity Policy, ensuring that at all times behaviour is fair and non-discriminatory Experience * Experience in a similar role within new build hosuing * Multi-trade skill...