Role: 1st / 2nd line support
Type: PERM
Location: Glasgow
Salary: £30K PA
* The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System
* Assisting end users with issues and providing 'how to' advice for our systems
* Installation and support of software and hardware, including workstation imaging and deployment.
* Maintenance of IT asset register
* SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress.
* Ensure the department procedures are followed at all times
* Intune exp (Preferrable)
This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. sukkala2 @ randstaddigital. Com
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discri...