Technician (Office-Based - Norwich Area)
We are seeking an experienced Automotive Technician to provide senior back-office technical support to field teams, ensuring smooth installations, effective repairs, and outstanding customer outcomes in the vehicle security sector.
What You'll Do
* Provide Level 2 technical support to field operatives
* Support integration of different automotive makes and models
* Assist with installation and fault-finding of advanced security systems
* Analyse technical issues, interpret wiring diagrams, and guide diagnostics
* Ensure compliance with RAMS, electrical, and safety standards
* Collaborate with teams and maintain clear technical documentation
What's On Offer
* Salary: £42,000 - £52,500 (depending on experience)
* Office-based role with occasional on-call requirements (7am-10pm cover)
* Opportunity to shape a newly established division within a growing sector
* Long-term career security in the automotive security industry
What We're Looking For
* 10+ years' experience in automotive electrical systems
* Minimum NVQ Level 3 (Level 5 preferred) in Auto Electrical or equivalent
* Strong diagnostics and fault-tracing skills across multiple vehicle models
* Proficiency with wiring diagrams, RF technology, and automotive systems
* Excellent computer literacy and technical communication skills
* Full UK driving licence (max 3 points), advanced licence preferred
* Ability to obtain security clearance (BS/CTC, DBS required)
Personal Attributes
* Practical, structured, and detail-oriented
* Strong problem solver with excellent communication skills
* Team player with high technical capability
* Continuous learner with strong documentation and record-keeping ability
This role offers the opportunity to play a pivotal part in a newly launched operation within the vehicle security sector. You'll have direct impact on supporting field teams, shaping processes, and setting standards for excellence while building a secure and rewarding career.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
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