Immediate Start
Temporary ongoingwith a good chance of a permanent opportunity
Rugby Based - relocating to Warwick in June
Working 1 day at home once training completed
24/7 operation - it is essential you are available to work nights, lates and day shifts - 40 hours per week
up to £31,697 once on shift (after 4 weeks) £12.90 per hour for the first 4 weeks
Are you seeking an interesting varied Customer Service role which you can really get your teeth into?
Are you passionate about Customer Service and are an effective problem solver?
If the answer is YES then this might be the job for you!!
Our client based in Rugby, is seeking a customer focused individual to join their busy team.
Duties:
* Receiving and logging high-volume calls from drivers who have broken down
* Proactively liaising with dealers and customers
* Source and negotiate solutions to resolve cases
* Monitor the quality of cases and identify corrective action where appropriate
* Supporting the Help Desk
Person Spec:
1. Excellent Customer Service skills
2. Ability to pick up systems and processes with ease
3. Customer focused with a logical approach to problem solving and decision making
4. Able to 'think on your feet'
5. Superb communication skills
6. Must possess a positive and pro-activ...