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Customer service & admission officer

Skipton
Craven College
Admissions officer
Posted: 6 October
Offer description

DescriptionSupporting documentsEmployerLocation

Craven College is an aspirational College set in friendly and inclusive rural campuses in Skipton within the beautiful Yorkshire Dales, at The Aviation Academy based airside at Leeds Bradford Airport and at Evolve in the heart of Ripon. Craven College offers full-time courses for 16–18-year-olds, apprenticeships, courses for young people with special educational needs, part-time courses and degree level courses with a mission statement of ‘enriching lives through learning’. Tyro Training is our commercial training division which offers a wide range of training courses for both individuals and businesses in Skipton.

We continuously invest in our excellent, industry standard facilities with a new £1.6m purpose-built Animal Management Centre on our Aireville Campus followed in 2022 by the construction of new equestrian facilities including an international sized arena and outdoor warm up area.

We are currently seeking to employ a committed and motivated Customer Service & Admissions Officer, to be the first point of contact at Craven College for students, staff, and visitors. To provide a highly responsive customer driven ‘One College’ service to enquiries and admissions. To provide administrative support for the organisation. The ideal candidate will deliver an excellent, information, advice, guidance, and support service to all current and potential students. Ensuring a strong focus on conversion of enquiries through application to enrolment. The ideal candidate will also manage and process applications from internal students to UCAS including participating in advice sessions, checking forms, adding data, adding references.

Essential requirements:

1. Good general education including 4 GCSE’s including at least Grade C or equivalent in English.
2. A qualification to at least Level 3 or equivalent.
3. Excellent range of administrative skills with MS Office Applications.
4. Experience of working in a busy, high-volume customer focussed environment.
5. Excellent organisational and interpersonal skills.

This is an excellent opportunity to join a friendly college in North Yorkshire with fantastic facilities, excellent CPD opportunities and a great working and learning environment.

Craven College is committed to equal opportunity in the provision of services, employment, and educational opportunities. Applications are considered on merit and are welcomed from all suitably qualified applicants.

Where specific qualifications are required for the position for which you have applied, it will be necessary for you to produce certificates for verification. You should give full details of all examination results and grades. If you are unsure about your results or grades you should indicate this. You should also include any qualifications which you are currently working towards and any non-examined, but relevant, training and development. Teachers are required to complete details of teaching qualifications.

A disclosure check with the Disclosure & Barring Service will be undertaken for this post.

We’re committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment.

For further information including a full job description and to apply, please visit our website

If you have not heard from us within 28 days of the closing date on this occasion you have not been shortlisted. However please feel free to apply for futures roles as appropriate.

Safeguarding Statement

Craven College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

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