Join us as a Spa Therapist at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. When you join us as a Spa Therapist, you start a unique opportunity to become celebrated as the very best in your field. You will learn from your fellow Legends and through our award‑winning learning academy, so that you can achieve the highest standards of craft, service and leadership and become a legend in your own story.
What you’ll do
* Guest Care and Treatments: Provide a wide range of spa treatments including massages, beauty treatments, facials, and nail polishing. Include retailing skin care products to guests, accurately completing consultation forms, and maintaining high standards in the treatment room following spa standards.
* Guest Requests: Handle special requests from guests, including preferences for therapists and treatment methods, and show intuition and empathy, especially when guests are celebrating special occasions.
What you’ll bring
Essential Skills And Experience
* Previous experience in a spa – at least 3 years, as a beauty therapist performing a wide range of treatments.
* Qualifications – ITEC, CIBTAC, CIDESCO or NVQ Level 3 or equivalent in all beauty treatments and massage, including deep‑tissue massage, electrical facial and body treatments.
* Knowledge of treatments, contra‑indications and skincare retail sales is desirable.
* Strong verbal communication skills – English is the primary language used in our hotel.
* Immaculate personal grooming standards.
Preferred Skills
* Strong, proven retail sales background.
* Qualification in Reflexology.
What’ll you get
* Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
* Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts; benefit from discounts at various high‑street and online shops.
* Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, rental deposit scheme, private financial advice and eye‑care vouchers.
* Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised apprenticeship providers.
* Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes and cultural and milestone recognition celebrations.
* Referral Bonus: Earn a £1,000 bonus when you recommend a friend.
* Well‑being Support: Access immediate well‑being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at PeopleAndCultureLondon.UK@dorchestercollection.com.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Health Care Provider
Industries
Hospitality
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