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About the Role
Are you passionate about empowering young people to reach their full potential? Do you thrive in a dynamic, student-focused environment where no two days are the same? Kidderminster College is seeking a dedicated and enthusiastic
Role Description
About the Role
Are you passionate about empowering young people to reach their full potential? Do you thrive in a dynamic, student-focused environment where no two days are the same? Kidderminster College is seeking a dedicated and enthusiastic Student Engagement Coach to join our Student Experience team.
This is a unique opportunity to make a real difference in the lives of our students, supporting their personal development, academic success, and emotional wellbeing through positive reinforcement and coaching conversations. You'll be a key figure in helping students overcome barriers, build confidence, and stay engaged in their learning journey.
Key Responsibilities
As a Student Engagement Coach, you will:
* Foster a culture of psychological safety and positive behaviour across campus
* Support attendance monitoring and re-engagement efforts with students and parents
* Deliver high-quality coaching that promotes responsibility, independence, and ambition
* Lead enrichment activities aligned with our NCG Guarantee (community, mental fitness, employability, enterprise, digital)
* Supervise students during break and lunch times, promoting positive behaviour
* Track and monitor student progress using eTrackr, ensuring timely interventions
* Maintain accurate records of support and impact
* Collaborate with curriculum teams to monitor and support student targets
* Attend meetings, provide updates, and contribute to continuous improvement
* Participate in professional development and uphold college policies and standards
Who We're Looking For
We're looking for someone who is:
* Empathetic, agile, and highly motivated
* Skilled in coaching and mentoring young people
* A confident communicator with strong interpersonal skills
* Able to work collaboratively with internal and external professionals
* Committed to safeguarding, equality, and continuous professional development
Why Join Kidderminster College?
At Kidderminster College, we believe in creating a vibrant, inclusive learning community. As part of the NCG group, we offer opportunities for growth, innovation, and impact. You'll be part of a supportive team that values student success and staff wellbeing.
Additional Information
This role may include First Aid responsibilities (training provided). All staff are expected to comply with relevant legislation and college policies, including Data Protection, Health & Safety, and Equal Opportunities.
Employee Benefits
NCG is a great place to work, with a whole host of benefits such as:
* Generous Annual Leave
* Flexible Working
* Student Discount
* Government Pension Schemes
* Cycle to Work
* Employee Assistance Programme
For more information, please see our website - Our Benefits
NCG VALUES
Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.
* Being both inclusive and diverse
* Trusting and respecting our communities
* Taking ownership whilst working collaboratively
* Inspiring excellence and curiosity
For further detail about our Values and Strategy, please visit our website - Values and Strategy
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