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Assistant commercial services manager - 32139

Oxford
Environment Agency
Service manager
€35,000 a year
Posted: 20 October
Offer description

Overview

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.

At the Environment Agency there’s so much more to our work than building flood risk management schemes or regulating industry. We strive to ensure that everything we do counts towards leaving a legacy to be proud of for people, communities, and the environment – for all of us to enjoy and for future generations.

This role is all about supporting the team overseeing the commercial governance of our contracts with key consultancies and contractors – a vital role in the success of our projects, and our ability to maximise returns on our budget and demonstrate value for money.

You won’t be alone. The Commercial Assurance and Framework Management Team provides country‑wide support to our Integrated Delivery Management teams and wider Project Management community, championing effective governance and commercial assurance, to achieve the very best value for money. It’s something that will see you quickly develop excellent relationships internally and externally and become an expert on contractual and commercial interpretations within a high‑performing team.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.


Key Responsibilities

* Support the commercial governance of contracts with key consultancies and contractors.
* Help set up and manage pathfinder programmes that embed best practice and develop long‑term collaborative partnership arrangements that deliver for both of us and society.
* Provide country‑wide support to Integrated Delivery Management teams, championing effective governance and commercial assurance.
* Undertake training and participate in incident response duties when required.


Essential Education / Skills / Behaviours

* Level 3 qualifications or equivalent (e.g., A‑Level qualifications).
* Skilled communicator with strong interpersonal/influencing skills.
* Stakeholder management experience.
* Strong data and document management skills.
* Commercial acumen – the ability to understand and analyse business situations, take proportionate risks, make informed decisions and deliver the most advantageous solution. Demonstrate curiosity and drive to achieve value for money.
* Administration skills – strong organisational skills, ability to write minutes and draft reports.
* Willingness to shadow, undertake long‑term professional qualifications (e.g., NEC training, CIPS) and confidence to ask questions to drive development.
* Interests in infrastructure, construction or environmental programmes.


Desired Education / Professional Requirements

* Degree or equivalent professional qualification or experience.
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS, or RICS.
* Formal training in contract management (e.g., NEC, Contract Management Capability Programme).


Benefits

* Generous pension provision and leave entitlement.
* Flexible working supports a healthy work/life balance.
* Excellent training and learning opportunities, including personal and professional development.
* Hybrid working is available; some travel required with occasional overnight stays.


Equality, Diversity & Accessibility

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non‑Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For more information please refer to the relevant government publications.


Interview

Interviews w/c 17/11/25


Contact

For further information, email: Kerrie.Pitson@environment-agency.gov.uk


Competencies

1. Influences and Persuades Others

Describe a situation where you have been instrumental in persuading a senior leader to pursue a specific challenging course of action in a commercial environment, explaining the techniques you used to influence their decision.

2. Focuses on Customers and Partners

Describe a situation where you have needed to balance the needs of a variety of stakeholders with differing drivers to reach a successful outcome. How did you manage relationships throughout?

3. Data and Information Management

Can you describe a time when you had to collect, validate, and manage complex commercial data from multiple sources? What systems or processes did you use to ensure the data was accurate, securely stored, and compliant with relevant standards?

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