Our client, a market-leading commercial services company, is currently recruiting a Sales Support Co-ordinator to join their planned and reactive maintenance Department. The Sales Support Co-ordinator will be responsible for providing administrative support from the point of initial customer leads and requests received, up until the point when the products are provided to the customers and payment is received.
Key Responsibilities for the Sales Support Co-ordinator:
Issuing requests for information in order to allow Customer Accounts to be set up.
Liaising between the sales and accounts team to ensure that the correct customer information has been provided and is up to date.
Ensure database functions are completed diligently and accurately.
Receive and process clients' service requests by phone and online.
Record incoming customer enquiries in the business's CRM system (HubSpot) and validating these leads before passing them onto the Sales Management team.
Skills Required for the Sales Support Co-ordinator:
Knowledge and proven experience with CRM Systems