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Health Care Support Worker
The closing date is 29 March 2026
An opportunity for a Health Care Support Worker has arisen on ward 10 at the Princess of Wales Hospital. We are looking for a reliable, motivated and enthusiastic individual to join the team on the Respiratory ward. The applicant will be expected to demonstrate excellent interpersonal and organisational skills along with the ability to use their own initiative. Flexibility regarding shift patterns is essential. In addition, experience working with the elderly who may have complex physical and cognitive needs is desirable, however training will be provided for the successful applicant.
Main duties of the job
The individual will be required to work under the direction of the registered nurse, ensuring that high standards of care are provided and maintained at all times. The applicant will be expected to demonstrate excellent interpersonal and organisational skills along with the ability to use their own initiative.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Welsh Skills Desirable:
This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
* We listen, learn, and improve
* We treat everyone with respecto
* We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click "Apply Now" to view in Trac.
Person Specification
Experience
* Care experience; Ability to work as a member of a team but also able to show initiative to work alone; Ability to work supervised and in non supervised circumstances; Experience of dealing with members of the public.
* NVQ Level 2 in care
Skills
* Well organised in approach to work tasks; good communication skills; understand the importance of reporting to the nurse in charge
* Ability to be flexible; Welsh Language Skills (Level 3 and above Speaking/Listening)
Personal Attributes
* Professional Manner; Reliable and good time keeping; Enthusiastic Motivated; Recognise the importance of maintaining confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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