A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.
You’ll be involved across multiple research engagements for bespoke software solutions and transformations within government/public sector.
Senior Consultant - Minimum of 5 years in consulting or public sector (ideally mentoring juniors and leading client engagements)
Lead Consultant - Minimum of 8 years in consulting or public sector (direct line management of a UR team, contributing to growth and taking a lead on client projects)
Key Responsibilities of the User Researcher:
* Lead end-client engagement projects
* Identify research needs and select appropriate research methods
* Develop, document, and present research plans with study goals and methodologies
* Engage with users through interviews, workshops, and ethnographic research to gather insights
* Analyze research data to generate insights and recommendations
* Synthesize findings using tools like user stories, journey maps, and storyboards
The User Researcher package includes:
* Company Share Scheme
* Company bonus
* Pension
If you are passionate about creating user-centred experiences and eager to make an impact, we’d love to hear from you!
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
Do not provide bank or payment details when applying. Applications should be made via the 'Apply now' button.
Created on 22/08/2025 by JR United Kingdom
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