Job Title: Payroll and Pensions Assistant
Location: The Glenmore Trust, 9 Northumberland Street, Denton Holme, Carlisle, CA2 5HD
Salary: £24,237 - £28,680 pro rata (dependant on experience)
Contract: Permanent - Part Time (3 days per week)
Reports to: Finance Manager
Closing Date: Wednesday 4th March Noon 12pm
About Us
The Glenmore Trust is a respected provider of high-quality social care services in North Cumbria. We are committed to supporting individuals with Learning disabilities, Neurodiversity, Complex needs & individuals with Mental Health, to lead fulfilling lives and achieve their goals.
About the Role
We are looking for a detail‑focused and organised Payroll & Pensions Assistant to join our Finance Team.
In this role, you'll ensure accurate monthly payroll, support pension administration, and provide general office assistance when required. If you're confident working with sensitive information and enjoy a mix of routine and varied tasks, we'd love to hear from you.
Key Responsibilities
Payroll
* Work with our outsourced Payroll Administrators to ensure accurate, timely monthly pay.
* Collate and submit timesheets, overtime, and sleep‑ins, ensuring all information is accurate and authorised.
* Process sickness absence, SSP, contractual sick pay and issue SSP1 forms when needed.
* Administer maternity/paternity pay in line with legislation and Trust policy.
* Maintain secure electronic payroll records to support future queries.
* Provide payroll information to Senior Managers as required.
* Report monthly over/under‑worked hours to support resource planning.
* Extract expense claim data for allocation
* Respond to payroll information requests from statutory bodies (e.g., Benefits Agency, Councils, CSA), banks, solicitors, and the ONS.
Pensions
* Manage Local Government Pension Scheme updates via the LPPA Portal, including changes in hours, starters, leavers, and retirements.
* Communicate relevant pension updates to payroll providers.
* Attend pension seminars and share updates with Senior Managers and staff
* Support Scottish Widows / NOW Pensions administration.
Admin Office Support
* Provide reception cover when required, greeting visitors and managing telephone calls.
* Assist with incoming/outgoing mail, ensuring correct handling and franking.
General
* Carry out other duties as required by the Finance Manager.
What We're Looking For
* Experience in payroll or finance administration
* Excellent accuracy and attention to detail
* Ability to handle confidential information professionally
* Good communication skills and ability to work across all levels
* Strong organisational skills and ability to manage deadlines
* Proactive, reliable, and able to work independently or as part of a team
What We Offer
* Training and development opportunities
* A role that contributes directly to the smooth running of our organisation
* A range of employee benefits e.g. Blue Light scheme, Bike to work and access to employee Health and well-being support schemes.
How to Apply
You can apply in the following ways:
Online:
Email: Submit your CV and request a digital application pack at either: - or
Phone: Call to request a postal application pack.
Interviews will take place on Thursday 12th March 2026. Candidates who are shortlisted will be invited to attend an interview via email.
Job Types: Full-time, Permanent
Pay: £24,237.00-£28,680.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Free flu jabs
* Sick pay
* Store discount
Work Location: In person