Strategic Account Manager
Home-Based | National Travel (Up to 50%) | Healthcare Sector
We are partnering with a growing healthcare organisation to recruit an experienced Strategic Account Manager. Reporting to the Head of Strategic Account Management, this is a high-profile customer-facing role focused on building long-term partnerships, driving customer retention and growth, and delivering measurable value across key healthcare accounts.
This opportunity is ideal for someone who is commercially minded, relationship-driven and comfortable operating in a fast-paced, evolving environment. You will work closely with executive, clinical and operational stakeholders while collaborating internally to ensure outstanding customer outcomes.
This is an excellent opportunity to join a developing strategic function within a forward-thinking healthcare business, where you will play a key role in shaping customer partnerships and driving long-term growth.
Your role as Strategic Account Manager:
Build and manage strategic relationships with key healthcare customers, including C-suite, clinical and operational stakeholders
Develop and execute account growth strategies that drive retention, renewal and commercial success
Identify new opportunities within existing accounts and deliver customer-centric solutions
Work cross-functionally to support service delivery, operational improvements and long-term customer success
Maintain oversight of account performance, ensuring KPIs and SLAs are achieved
The ideal candidate:
7+ years' experience in Strategic Account Management or Business Development preferably in the healthcare sector
Proven track record managing and growing complex, high-value accounts
Strong commercial awareness and stakeholder management skills
Confident influencing at executive and operational levels
Strategic thinker with strong problem-solving ability
Comfortable working within complex or regulated environments
Willingness to travel nationally up to 50%
Driver essential
Desirable
Healthcare sector experience
MES or healthcare infrastructure contract experience
Understanding of healthcare procurement and regulatory environments
Clinical background or experience working closely with clinical teams
Excellent benefits on offer