Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact. Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale. The post-holder will be responsible for the general Catering, Cleaning & deep cleaning as required on the premises in accordance with the contract specific standards, under direction of the Soft Services Manager. They will carry out Catering / Cleaning and Laundry duties in accordance with safe working practices and work as an effective member of the team, with limited disruption to the client. This role will also incorporate the relief cover for Bellrock On Site staff, including Porter. How will you be the change? We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way And as a Hotel Services Assistant with Bellrock, you’ll do it by… Safety, Health, And Environment To work in a safe and healthy manner for the benefit of Bellrock company personnel, client personnel, other contractors, visitors and members of the public. To ensure that statutory requirements, codes of practice and procedures relating to Health and Safety at Work and any other relevant enhancements are met in full. To correctly wear the personal protective equipment supplied in the areas designated for this. To maintain and be responsible for the safe use and storage of all Cleaning / Catering materials and equipment used in the course of his/her duties. To report defects, deficiencies or health and safety related issues to the Supervisor / Manager with minimum delay. To display appropriate signage to ensure that occupants of the building are aware of any circumstances that may affect their health and safety whilst cleaning operations are taking place. Operational Ensure that the right equipment is correctly used and the Colour coding policy adhered to. Undertake regular inspections of all departmental equipment, reporting on the condition of equipment and/or damage. Duties may include: cleaning, catering service, laundry, washing, sweeping, vacuum cleaning, mopping and buffing, emptying litter bins and removing waste to designated disposal points, polishing, dusting of designated areas, which include toilet and associated facilities, fixtures and fittings, using the necessary powered equipment, where appropriate and with relevant training. The post holder may be required to undertake any other duties which may reasonably be required within the nature of the duties and responsibilities of the post Financial To ensure correct and efficient use of all relevant equipment, supplies and materials Commercial Promote the Company name through the course of working practices Decision Making Authority Health and Safety issues Safe Work Methodology Risk Assessment / COSHH Report Preparation Following & written / ticked / signed completion of Job Task schedules / sheets. Interaction With Others Contract Manager / Soft Services Manager/ Hotel Services Staff. All other company personnel. NHS Client, including contact with patients and children whilst at work (where applicable) Suppliers and subcontractors Additional Duties – Site Specific Emergency cover Additional working duties Ensuring cleaning specification standards are met. Providing catering support in wards as required Carpet shampooing as required. Curtain cleaning as required. Cleaning and buffing of communal areas What does it take? If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Hotel Services Assistant you’ll need… Customer service skills Knowledge of health and safety legislation would be beneficial. Awareness of personal safety – threat of patients/clients assaulting staff Your core qualities and attributes Previous experience of a similar role would be beneficial. Ability to work without constant supervision. Flexible and positive approach to team working. Good timekeeping Ability to use cleaning machinery in a safe manner. Working arrangements We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Dundee, Saturday and Sunday 07.00am to 15.30pm. What can we offer you? Upon joining Bellrock, you can expect a comprehensive benefits package including: 25 days annual leave plus bank holidays 1 additional day as a thank you (enjoy it, it’s on us) Salary exchange pension scheme Life cover Paid sick leave Health Assured employee assistance and wellness program Enhanced maternity, paternity and adoption leave Salary sacrifice schemes: Cycle to work Holiday purchase scheme of additional 5 days per year Offers and discount scheme designed to save money on everyday shopping and essentials Healthcare Cashplan MotorSave Scheme Refer a friend Liftshare Virtual GP Helping you to shine We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more. So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life. Ready to start shining? Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You. Apply today.