Assistant Operations Manager
Cleaning & Security Contracts - Ireland
Full-time | Permanent
Horizon Property Support (HPS) is recruiting an Assistant Operations Manager to oversee Cleaning and Security contracts across the island of Ireland. This full-time, permanent role offers a competitive salary (£30,000-£35,000), £4,800 car allowance, and excellent benefits. You'll lead and develop site teams, ensure high-quality service delivery, and build strong client relationships within a fast-growing facilities services organisation.
Reporting to the Operations Manager, you will be responsible for overseeing a portfolio of Cleaning and Security contracts across Ireland, ensuring services are delivered to the highest standards.
This is a full-time, permanent role, working Monday to Friday, with flexibility required for nights, weekends, and emergency call-outs.
Find out more about us at h-psltd.com
Key Responsibilities
* Manage aspects of operational delivery across assigned contracts
* Lead, inspire, and develop site teams to consistently meet performance targets
* Provide operational support including absence management, discipline, grievance, and recruitment
* Act as a role model, demonstrating behaviours aligned with Horizon Property Support values
* Drive employee engagement through regular communication, coaching, and development
* Ensure services are delivered in line with contractual requirements and customer expectations
* Maintain sufficient levels of trained, licensed, vetted, and competent staff at all times
* Build and maintain strong professional relationships with customers, responding effectively to issues and requests
* Complete risk assessments, site evaluations, monthly performance reports, and billing/payroll schedules
Skills, Qualifications & Experience
* Checkable personal history (education, employment, travel, and unemployment)
* Previous experience in a similar operational management role, ideally within facilities services
* Valid PSA and/or SIA licence (training and accreditation can be supported if required)
* Full, valid driving licence
* Excellent verbal and written communication skills
* Strong customer service focus
* Highly organised with the ability to manage multiple sites and priorities
* Proven experience leading and managing teams
* Comfortable working in a fast-paced, demanding environment
Salary & Benefits
* Salary: £30,000 - £35,000 per annum
* Car allowance: £4,800 per annum
* Family health plan after 3 months
* Perkbox employee discounts
* Opportunity to work with blue-chip clients
* Job security and long-term career progression within a growing organisation