Overview
Mulberry is a British lifestyle brand with a long heritage. We are a global brand committed to improving our impact on people and the planet, and we are proud to be B Corp certified.
If these values align with yours, we would love you to join our team as a Sales Assistant, referred to internally as an Experience Expert, creating memorable experiences for customers through product knowledge and storytelling.
Responsibilities
* You will create a welcoming and fun environment for customers and the team.
* You will deliver an engaging and memorable customer experience in-store.
* You will develop and maintain key customer relationships using in-store CRM tools to support you.
* You will expand your knowledge on our product, brand, services and local events to enhance the customer experience.
* You will be curious about the business and willing to share your ideas.
* You will enjoy working as part of a team and nurture relationships with your colleagues.
* You will deliver operational excellence with respect for people, product and the environment.
You Are
* Engaging
* Agile
* Curious
* In love with fashion!
Culture
* Embrace and demonstrate Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
* Support Mulberry to deliver an inclusive culture, being open-minded and respectful toward others and recognizing that views may differ.
* Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
* As a certified B Corp, we are committed to using business as a force for good. You will be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
What we will do for you
* Competitive basic salary
* Bonus
* Product allowance
* Staff discount and exclusive access to staff sales
* Extra day off for your birthday
* Pension contributions & life assurance
* Training and development opportunities
* Two paid volunteering days per year
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience as they relate to the role. If you need adjustments to our application or interview processes, please email us.
Location and other
Seniority level: Entry level
Employment type: Full-time
Industry: Marketing Services
This job posting reflects current openings and may be updated without notice.
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