Technical Sales Manager
Metro Rod Newport, Hereford & Gloucester
Full‑time permanent – Salary up to £48,000 DOE + commission
Overview
Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. Together we bring more than thirty years of experience, a reputation for quality service and customer satisfaction, and the support of a large group of trusted clients in FM, social housing, property management, retail, industrial and leisure sectors.
What does it entail?
Your daily tasks will involve supporting franchisees and the sales team in scoping, pricing, winning and executing drainage projects. With your background in drainage & pumps, coupled with exceptional communication skills, you’ll ensure each project meets and exceeds client expectations. You’ll bring a passion for uncovering and developing opportunities, supporting the sales function that will drive business growth, backed by a good understanding of the AMP cycles of UK water companies.
Responsibilities
* Outstanding background in drainage operations (survey, maintenance, rehabilitation, pumping systems and treatment plants).
* Experience of sales support, project scoping or technical consultancy is preferred.
* Ability to run projects end‑to‑end, from client scoping through to delivery.
* Hands‑on approach, willing to get involved practically where needed.
* Happy to travel extensively – approximately 3 days per week.
* Knowledge of relevant Health & Safety, compliance standards and drainage law.
* Understanding the value of exceptional customer service and owning a challenge through to resolution.
* The motivation to learn and develop.
* Collaborative approach.
* Excellent interpersonal and stakeholder management skills, engaging effectively with all levels – from site teams to senior leadership.
* Proactive, enthusiastic and solutions‑focused, with a strong drive to tackle and resolve operational challenges.
Preferred Qualifications
* IOSH Managing Safely
* SMSTS
* Hands‑on training in patch repairs and full‑length liner installs.
* Confined spaces Medium Risk
* OS19X
* A knowledge of plumbing work
Benefits
* 25 days annual leave – plus bank holidays
* Paid expenses for travel, meals and accommodation
* Royal London, Company Pension
* Group Life Assurance
* Additional Paid Leave / Special Leave
* Company Events
* Laptop / Company Mobile
* Free Eye Tests / Subsidy for Glasses
* Employee Assistance Programme
* Occupational Health Support
* Employee Discounts Platform – Sodexo
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales and Business Development
Additional Information
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