Service Advisor - Aftersales Customer Advisor - Marine Leisure Yachting Full-Time, Permanent role Office-based, Southampton Hours: Monday to Friday 7.30am - 4.30pm * NO WEEKENDS * Salary in region of £30,000 bonus with OTE £34-35,000 Are you ready to be a vital link between our esteemed yacht clients and unforgettable experiences in the world of yachts? We’re searching for a dedicated and customer orientated Service Advisor / Aftersales Advisor to join our clients esteemed yacht company. If you possess a passion for providing exceptional service, local expertise and a love for the yachting world, we want to hear from you! The Role: At our client's prestigious yacht company, they specialise in curating unparalleled yachting experiences. As an Aftersales Advisor / Service Advisor, you’ll play a crucial role in ensuring our clients needs are met seamlessly. The opportunity would suit someone with experience of time management and multiple responsibilities, someone who excels with a busy and changing workload. Serve as primary point of contact for the clients aftersales needs, ensuring their satisfaction and addressing any concerns Collaborate with the maintenance and operations teams to oversee yacht preparations and necessary repairs Address any technical issues or concerns raised by clients Proactively gather client feedback to enhance our services and exceed expectations Build and maintain strong relationships with clients to foster loyalty and repeat business The Requirements: Experience within a similar role - Aftersales / Service department within the Marine/ Leisure Yachting or Automotive Industry; Dynamic, forward-thinking; Ability to demonstrate longevity through a stable career history; Knowledge of Kerridge would be very beneficial The Benefits: Competitive Salary and performance based incentives Opportunity to work in dynamic and exciting industry Collaborate with a diverse, passionate and talented team Room for growth and professional development within the company No weekends How to Apply: Send your CV and cover letter outlining your relevant experience and why you’re interested in joining the team to Mary at WeRecruit Marine with Job Ref ST1696 Marine - Maritime - Customer Service - Guest Experience - Customer Experience - Concierge - Service Advisor - Aftersales Advisor - Service Administrator - Bookings - Five Star - Prestige - Luxury - Southampton - Hythe - Totton - Eastleigh - Chandler's Ford - Hedge End - Lymington - Christchurch - Bournemouth - Portsmouth - Winchester - Jobs