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Operations pensions associate

Bristol (City of Bristol)
Gallagher
£25,000 - £45,000 a year
Posted: 4 October
Offer description

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

At Arthur J. Gallagher & Co., we are seeking two Pension Associates to join our growing, uber successful team, to be based in either Glasgow or Edinburgh.

This opportunity is outstanding because it offers the chance to work in a client management and support-type role relating to corporate pension plans.

You will be part of a dynamic team that strives to exceed client expectations and deliver magnificent service.

How you'll make an impact

* Support new pension implementations in collaboration with colleagues that are working in new business coordinator and client owner positions in the team.
* Anticipate and respond to client needs with a timely and flexible approach to ensure outstanding service delivery.
* Maintain up-to-date technical pensions knowledge to support clients within designated areas of activity.
* Provide proactive support to Consultants and Management in all aspects of their work with clients.
* Develop and maintain positive relationships with clients and internal teams.
* Assist with client governance meetings and collaborate closely with the client owner and administration teams.
* Provide support to clients and scheme members via phone or in person for new enquiries and information requests.
* Prepare and finalise client reports and PowerPoint presentations in conjunction with the client owner.
* Support campaign management and meeting preparation, including collaborating closely with providers, arranging meetings, and preparing agendas.
* Maintain a detailed understanding of pension provider systems and portals.
* Proactively identify and progress new business opportunities with clients.
* Maintain a diary management system for efficient oversight and intra-team workflow.
* Ensure all client service levels are met..
* Manage action points from meetings and matters arising.

About You

* We are looking for a qualified candidate with a strong technical knowledge of DC Pensions, as well as excellent written and verbal communication skills, organisational skills and the ability to treat customers fairly and maintain up-to-date industry, sector, and technical knowledge to be successful within this role.
* Candidates will ideally be studying towards or have acquired relevant professional qualifications and can showcase strong customer service and relationship-building skills, with the ability to manage multiple tasks and meet tight deadlines, while maintaining a high level of accuracy and attention to detail.
* We value client excellence, innovation, resourcefulness, teamwork, and interpersonal skills.
* The ideal candidate will demonstrate business insight, functional excellence, and maintain integrity and trust.
* We are committed to crafting an encouraging and inclusive work environment where you can thrive.
* Join us and be part of a team that delivers premier service to our clients

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

* Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days
* Defined contribution pension scheme, which Gallagher will also contribute to
* Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
* Income protection, we'll cover up to 50% of your annual income, with options to top up
* Health cash plan or Private medical insurance

Other benefits include:

* Three fully paid volunteering days per year
* Employee Stock Purchase plan, offering company shares at a discount
* Share incentive plan, HMRC approved, tax effective, stock purchase plan
* Critical illness cover
* Discounted gym membership, with over 3,000 gyms nationally
* Season ticket loan
* Access to a discounted voucher portal to save money on your weekly shop or next big purchase
* Emergency back-up family care
* And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with. If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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