Location: Glasgow + Customer Site/Office – 3 Days per Week
Working hours: Full time hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and Vodafone benefits
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
What you’ll do
At Vodafone, we're looking for a passionate and driven individual to join us as a Operations Manager, dedicated to the Scottish Power Energy Networks (SPEN) account. If you have enjoy motivating people, managing complex projects, and driving transformational change, this could be the role for you.
As an Operations Manager, you'll be at the heart of our operations, ensuring that our team is efficiently managed and right-sized to meet our dynamic needs. You'll oversee complex deliveries, making sure they align with customer SLAs and exceed expectations. Your understanding of team processes will be crucial as you drive your team to achieve personal, team, and regional targets.
You'll also play a key role in maintaining your team's readiness for QMS and BSI audits, ensuring everyone adheres to Vodafone’s Health and Safety policy. Your input into transformational activities will support changes that drive our success. With a strong bias for action, you'll deliver results on time, within budget, and to the highest quality standards. Plus, you'll ensure your team is equipped with the skills needed to meet current and future demands through comprehensive training programs.
Who you are
1. Comprehensive knowledge within their primary technology field.
2. Ability to motivate people within demanding and challenging environments
3. Ability to sustain performance under pressure and prioritise key deliverables
4. Ability to adapt to different business drivers and lead a team through complex change. Includes working as part of, and to manage, cross-functional ‘virtual’ teams.
5. Excellent communication skills (written and verbal) and diplomatically assertive.
6. ITIL Foundation level [desirable]
7. Experience of complex delivery
8. Confident articulate manner