Job overview
This Band role supports Private Patient Services by ensuring private and non-NHS patient activity is billed accurately and promptly, helping the Trust recover income that can be reinvested into NHS services. The post focuses on reviewing records, applying tariffs and contractual rules, resolving billing queries, and supporting cash collection, rather than accounting or financial reporting.
Main duties of the job
The role involves producing accurate invoices for private and non-NHS patient activity, aligning the clinical records with the tariffs and contractual rules before invoicing. You will also be involved in investigating discrepancies and helping to resolve billing and payment queries with patients, insurers and internal teams. It also includes maintaining accurate records, supporting credit control and debt recovery where required, and acting as a key contact for billing-related queries while contributing to team knowledge and process support.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .