Job Overview
We are seeking enthusiastic and dedicated staff for our Lounge called SMOUK to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional customer service while ensuring a welcoming atmosphere. Your role will involve welcoming, seating and serving [Shisha,food,drinks,desserts], maintaining cleanliness, and contributing to the overall dining experience.
Responsibilities
* Prepare and serve a variety of drinks, including coffee and teas
* Provide outstanding customer service by engaging with customers and responding to their needs.
* Maintain cleanliness and organisation of the lounge area, ensuring compliance with food safety standards.
* Manage time effectively to ensure prompt service during peak hours.
* Handle cash transactions accurately, utilising basic maths skills for billing purposes.
* Collaborate with team members to create a positive working environment and enhance customer satisfaction.
Requirements
* Previous experience in a lounge or restaurant setting is essential.
* Strong customer service skills with a friendly and approachable demeanour.
* Basic maths skills for handling cash and processing orders efficiently.
* Excellent time management abilities to thrive in a fast-paced environment.
* Knowledge of Shisha is advantageous.
* A passion for the culinary arts and willingness to assist in shisha preparation when needed.
* Ability to work effectively as part of a team while also being self-motivated.
Join us in delivering memorable experiences to our guests while developing your skills in the hospitality industry
Job Types: Part-time, Permanent
Pay: From £13.00 per hour
Benefits:
* Employee discount
* Store discount
Application question(s):
* Previous Shisha lounge experience
* can you prepare shisha if training is provided
* do you smoke
Experience:
* shisha lounge: 1 year (preferred)
Work Location: In person