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Account sourcing manager

London
Permanent
JLL
Sourcing manager
Posted: 2 February
Offer description

Overview

What The Job Involves The EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:

* Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Integrated Facilities Management (IFM) service lines as required
* Represent JLL S&P in client / account meetings and forums, and ensure adherence to all relevant inputs, materials and communication
* Lead negotiations and delivery of savings targets relative to account deliverables. Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s)
* Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting
* To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately
* To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts
* To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements
* To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate
* Transformation activities are supported including audits, reports, and actions
* Developing the supply chain to meet the business and client needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B
* Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/ regional practices are available
* Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current
* Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region
* Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised)
* Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required
* Maintain and manage sustainability and D&I strategy for the account supported by our JLL S&P Sustainability lead
* Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues
* Support any required “Voice of the stakeholder/client/account surveys”, reporting results and actions


EMEA Account Sourcing Manager


Job Description

What The Job Involves The EMEA S&P Client Account Sourcing Manager is to undertake and develop the following activities:

* Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Integrated Facilities Management (IFM) service lines as required
* Represent JLL S&P in client / account meetings and forums, and ensure adherence to all relevant inputs, materials and communication
* Lead negotiations and delivery of savings targets relative to account deliverables. Responsible for appropriate reporting and tracking of Country / regional savings delivery via relevant (Jaggaer) platform(s)
* Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting
* To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional / Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately
* To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts
* To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required. Review performance as outlined in the framework agreements
* To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly / quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate
* Transformation activities are supported including audits, reports, and actions
* Developing the supply chain to meet the business and client needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B
* Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities. Ensure understanding of the tools, systems, regulations, country/ regional practices are available
* Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current
* Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/ region
* Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised)
* Provision of S&P transition support, including site visits, supplier on-boarding suppliers and other activities in the completion of account transitions as required
* Maintain and manage sustainability and D&I strategy for the account supported by our JLL S&P Sustainability lead
* Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues
* Support any required “Voice of the stakeholder/client/account surveys”, reporting results and actions


Desired Experience And Technical Skills

* 5 to 10 years in similar position
* Deep understanding of IFM services and supplier environment
* Organisational awareness and strategic thinking, leadership, people management, management of projects, finances and other resources
* Communication, managing self and relationships with others, team working and co-operation, negotiating and influencing, personal effectiveness, analytical thinking and judgement, creativity and innovation
* Strong analytical, financial, and commercial skills
* Excellent inter-personal, communication and negotiation skills
* Excellent numerical and commercial acumen
* Strong analytical ability required
* Strong written and verbal English language skills
* Excellent PC skills, proficient in Microsoft Office tools
* Fluent in English, additional WE language preferred/required
* Sourcing procedures and protocols – particularly for services contracts
* Experience working with suppliers across the EMEA region
* Development of EMEA strategic relationships with multi-national suppliers
* Hold a business management or related degree.
* MCIPS or Country Equivalent preferable


What This Job Involves

* Support with the execution of the sourcing strategy set by the Client Account Sourcing Manager
* Supporting with the development and implementation of initiatives relating to compliance, savings, consolidation, sustainability and innovation
* Ensure all JLL sourcing and contracting standards are maintained
* Support with the managing, maintaining and growing both supplier and internal stakeholder relationships
* Undertaking RfX’s and associated process and evaluation
* Undertake e-auction/ electronic RFP through Bravo (Jaggaer) system
* Risk Management. Identify and take steps to reduce business risk through the execution of effective sourcing strategies
* Support JLL regional sourcing programs, as requested by the Client Account Sourcing Management. Give input, feedback and assist with the execution on the account
* Responsible for the administration of the Strategic Sourcing Audit program to ensure compliance with JLL contracting best practices and standards
* Provide KPI monitoring through JLL systems regionally (supplier performance)
* Savings delivery for assigned projects and respective reporting (Hard savings / cost avoidance / value adds)
* Flow to work (additional purchasing projects) depending on the business need


An ideal candidate would need to have the following qualifications

* Desired experience and technical skills
* Experience working as a Procurement / Sourcing Specialist within Facilities Management, Manufacturing, Infrastructure, Estate Management etc
* Fluent in English – other languages (Polish/French/German) would be a benefit
* Experience in Procurement/ e-auctions and sourcing contracted services
* Strong analytical ability required
* Excellent numerical and commercial acumen
* Excellent organizational and administrative skills
* Good Follow-through of actions – Take responsibility for completion of tasks
* Customer Service: Commitment to solve requests and problems
* Excellent inter-personal, communication and negotiation skills
* Excellent PC skills, proficient in Office tools, especially Microsoft Outlook Word & Excel


What do we offer

What do we offer:

* Competitive base salary
* Private Medical Insurance
* Flexible work arrangements (hybrid work option)
* Enhanced pension scheme
* Ranked #13 in the UK Best Employers index by the Financial Times
* Electric Car Scheme
* Great opportunities for long-term career progression
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