Job Description
Equans is looking for an Senior Collections and Disputes Manager to join our team in Newcastle Upon Tyne on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, bonus and benefits package.\n\nThe Senior Collections & Disputes Manager is accountable for leading the collections and disputes function within the Invoice to Cash process. The role ensures timely collection of receivables across Equans UK&I and effective management of customer queries and disputes.\n\nThe role is responsible for leading and optimising collections and Dispute processes within Equans Business Services ensuring high levels of accuracy, compliance, customer satisfaction and cashflow performance whist driving continuous improvement and standardisation. The successful candidate will drive strategic and operational initiatives to maximise performance, manage stakeholder relationships, and lead a high-performing team to deliver continuous improvement and operational excellence across the department.\n\nThe role reports into and will deputise for the Head Invoice to Cash & GPO when required.\n\nEquans Business Services have multiple locations (Newcastle, Wath and Haywards Heath), Regular travel to these and other locations is required. \n\nThe role is Newcastle based, being in the office minimum 2 days per week. \n\nWhat w...