Do you have experience working in a customer-facing role? Are you looking for the next great move in your career? Then we have an exciting opportunity for you as a Customer Service Advisor within our friendly team based in Stevenage.
What does a Customer Service Advisor do?
* Provide excellent customer service to new and existing customers over the phone, email, and web chat.
* Build positive relationships with customers and insurers, providing advice and solutions.
* Take personal responsibility for your development and keep your knowledge and expertise up to date to ensure the best service.
* Work in a financially regulated environment, helping our company protect our customers.
What are we looking for in a Customer Service Advisor?
We welcome applications from those with retail, hospitality, or other customer-facing backgrounds. We provide comprehensive insurance-specific training when you join. We seek individuals focused on delivering the best customer experience, who enjoy working in a team, helping others, and supporting colleagues. Attention to detail, quick learning, and a positive attitude are essential.
In return, you will be supported by our Ardonagh family with opportunities to grow your career. We care about your wellbeing, and some benefits include:
* Holiday entitlement of 26 days plus bank holidays
* Opportunities to progress across the Ardonagh group
* Option to gain CII or ACII qualifications
* Pensions scheme
* 24-hour physical and mental wellbeing support
* One paid volunteering day annually
* Spotlight Awards to recognize top talent
#AIB
We are an equal opportunities employer committed to diversity, equity, and inclusion. We foster a work environment free from discrimination, inclusive, and supportive of all employees to reach their full potential.
Successful applicants will undergo employment checks, including employment verification, address, credit history, and criminal record checks.
Please note: The vacancy may close early if sufficient applications are received. No agencies, please.
Click here to see our standard benefits page
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