What you’ll be doing
as a Technical Specialist
1. Providing technical support and guidance to field teams and stakeholders.
2. Raising, reviewing and signing off on remedial and planned work.
3. Triaging incidents and helping ensure quick, effective resolution.
4. Balancing operational need, cost, and customer impact in decision-making.
5. Collaborating with engineers to find long-term, cost-effective solutions.
6. Ensuring accurate data is captured and processes are followed.
7. Supporting performance, regulatory compliance, and customer satisfaction.
8. Working across departments to drive continuous improvement.
To thrive in this role, the essential criteria you’ll need are
9. An understanding of drainage and waste networks is desirable.
10. Experience working in a technical, operational or customer-focused role.
11. Strong communication, stakeholder management, and problem-solving skills.
12. High attention to detail with a commitment to data quality and accuracy.
13. Competency with IT systems and office software.
14. A positive mindset and the ability to work both independently and in a team.
15. Knowledge of Health & Safety regulations.
What’s in it for you?
16. Offering a starting salary from £34,320.
17. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
18. Benefits on Tap, access to discounts, cashback and instant vouchers.
19. Generous Pension Scheme through AON.
20. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
21. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
22. Ongoing performance development reviews to help you be your best and identify growth opportunities.
23. Performance-related pay plan directly linked to company performance measures and targets.