Our client is currently seeking an experienced concierge to join the team at a luxury development in East London.
The shift pattern will be 4 days on and 4 days off with working hours 7am - 7pm.
* Deliver excellent customer service to all residents.
* Greet all residents professionally and courteously.
* Proactively anticipate resident's needs.
* Aid and engage with all guests/residents and colleagues within the development.
* Always act as an ambassador for the company.
* Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
* Verify all visitors, suppliers and contractors.
* Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking period review of CCTV system.
* Carry out regular building checks and log/report any maintenance that is required through the correct channels.
* Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority.
* Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.
* Ensure the communal areas are always kept clean, tidy, and presentable.
* Report any incidents, problems, or complaints to the appropriate manager in a timely manner.
* Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing.
* Complete the am/pm/overnight operational reports and handover and report any operational issues.
* Assist with Move In's/Move Out's.
Requirements:
* Experience in Residential or 5* Hotels.
* Reliable and timekeeping.
* Immaculate presentation.
* Strong written and verbal communication skills in English.
* Have excellent communication skills.
* Experience in the highest level of customer service.
The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.
Our client is currently seeking a Part Time Concierge to join their team at a luxury development in West, Central London.
The shift pattern will be every Saturday 10am - 4pm, then 2 additional weekdays on a rota basis - one on a 10am - 4pm and one on a 10am - 6pm shift, totalling 20 hours p...
Our client is currently seeking an experienced concierge to join the team at a luxury development in West London.
The shift pattern will be 4 days on and 4 days off with working hours 7pm - 7am.
* Night Concierge - West London
England, London Residential Up to £28877 per annum
Our client is currently seeking an experienced concierge to join the team at a luxury development in West London.
The shift pattern will be 4 days on and 4 days off with working hours 7pm - 7am.
Main duties:
Deliver excellent customer service to all residents.Greet all residents p...
Our client is currently seeking an experienced concierge to join the team at a luxury development in West London.
The shift pattern will be 3 days a week totalling 20 hours. Saturdays will be fixed 10am - 4pm. The remaining days can be various and flexible. One day will be 10am - 4pm and th...
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