We have an exciting opportunity for a Cluster Group, Conference & Events Executive looking after our 4 Central London properties. The Role The primary objective of the role is to maximise Conference and Events revenue for the cluster through pro-active and reactive selling and commercial management strategies and techniques. Other accountabilities include: Ensuring Cluster Conference & Events objectives and strategies are delivered Maximising revenue and occupancies, cross-selling between multiple properties Delivering best-practice in terms of customer service to ensure a seamless guest experience Responding to enquiries within specified deadlines Ensures customer satisfaction by ensuring details of all meetings and events are delivered Preparing and distributing weekly function sheets with all relevant information to ensure events run smoothly Working with the Sales team to ensure all potential sales opportunities are identified and followed up Maintaining existing customer relationships and driving new business The Person As well as having experience in a similar role, the ideal candidate will be a strong communicator, deliver exceptional service to clients, be highly organised and be able to prioritise their workload. Previous experience with systems such as Delphi FDC or similar would be highly advantageous. Benefits GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family Private Healthcare Plan – financial assistance towards the cost of healthcare 2 x annual salary life assurance Learning and development opportunities – from our lots of in-house training courses and programmes and over 1,000 training courses available on our ‘Training University’ Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level Hero Of The Month recognition programme to recognise and celebrate your achievements Free-of-charge freshly cooked meals to enjoy on duty Free-of-charge dry-cleaning of suiting items Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.