Job Title: Technical Insulation Surveyor
Location: Nationwide (UK) – Regular travel and overnight stays required up to 3 nights per week away
Salary: £30,000 plus (dependent on experience and skills)
Hours: Full-time, 40 hours per week (flexible working hours will be required for this role)
Benefits:
* Access to a company van & fuel card for work travel
* Uniform & PPE Provided
* Company Pension Scheme
* 28 Days Holiday Per Year
* Training Provided
About Smart Energy West Midlands Ltd
Smart Energy West Midlands Ltd is a leading provider of insulation and heating system installations across the UK, operating in both the ECO (Government Funding) and private sectors. With thousands of successful installs over the past four years, we pride ourselves on delivering exceptional customer service and high-quality workmanship. Based in Brierley Hill, Dudley, we're a close-knit team that values every member.
Role Overview
We are seeking a motivated and practical individual to join our team as a Technical Insulation Surveyor. This is a hands-on role that combines technical surveying with practical work to prepare properties for insulation installation. You'll receive training and support from our Surveying and Operations departments. You will also work closely with our Technical Administrator to confirm that proposed draft plans they have produced are feasible, agree on any unforeseen alterations, and ensure customers are fully informed of any changes to the planned work.
Key Responsibilities
* Conduct technical surveys at customer properties for various insulation measures:
* Cavity wall insulation
* Loft insulation
* Internal wall insulation
* Room-in-roof insulation
* Extractor fans, trickle vents, combustion vents
* Insulated flat roof systems
* Agreeing remedial works required to make property suitable for our work
* Accurately measure, photograph, and where needed produce drawings/plans to guide installation teams clearly
* Use electronic apps to record survey data and customer agreements
* Communicate clearly with customers about planned works and any required preparation
* May be required to carry out enabling tasks such as:
* Cutting loft access panels and making good
* Drilling inspection holes for cavity checks
* Installing trickle vents and core holes
* Cutting floor access hatches
* Exposing damp proof course behind render
* General remedial tasks
* Attend complex installs to support both the customer and installation team
* Support the creation of materials and equipment lists for each job
* Highlight where third-party contractors are required for the proposed work (e.g. scaffolders, skip hire, plasterers)
* Occasionally assist installation teams with practical tasks
* Support planning team with scheduling and coordination
* Maintain compliance with Health & Safety regulations
* Provide regular updates to the office for customer scheduling
* Perform daily vehicle inspections and housekeeping tasks
Skills & Experience Required
* Minimum 3 years' experience in a manual/skilled trade (e.g. carpentry, plumbing, bricklaying, general building)
* Confident using a wide range of hand and power tools
* Comfortable using computers and learning new software
* Comfortable working at height and in confined spaces
* Strong customer-facing communication skills
* High attention to detail and accuracy in reporting
* Positive, solution-focused attitude
* Competent with tablets/mobile devices
* Full UK driving license (max 6 points, no previous bans)
* DBS check required for successful candidate
Desirable (but not essential):
- Construction-related qualifications and experience installing insulation products
Job Type: Full-time
Pay: From £30,000.00 per year
Experience:
* Working in domestic properties: 3 years (required)
Work Location: In person