About Us
We are a trusted domiciliary care agency dedicated to providing high-quality, person-centred care to individuals in their own homes. We support people to live independently, with dignity and respect, while maintaining choice and control over their daily lives.
The Role
We are looking for an organised, compassionate, and proactive Care Co-ordinator to join our team. This is a key role within the agency, responsible for ensuring the smooth day-to-day running of care services. You will work closely with care staff, clients, and their families to coordinate care packages that meet individual needs and regulatory standards.
Key Responsibilities
* Scheduling and allocating care workers to meet client needs efficiently.
* Acting as a first point of contact for clients, families, and staff, handling queries promptly and professionally.
* Participating in the on-call rota to provide out-of-hours support as required.
* Liaising with health and social care professionals to ensure a joined-up approach to client support.
* Providing hands on care support if required.
About You
* Previous experience in a care co-ordination or similar role within the health and social care sector preferred.
* Strong organisational and time-management skills, with the ability to prioritise and adapt in a fast-paced environment.
* Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, families, and staff.
* Competent IT skills.
* A flexible approach, including willingness to work shared on-call.
* A full UK driving licence and access to a vehicle preferred.
What We Offer
* Competitive salary and benefits package.
* Opportunities for training, professional development, and career progression.
* Supportive working environment within a friendly team.
* The chance to make a real difference to people’s lives every day.
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