McQueens Dairies Ltd – Role Profile
Job Title: Depot Manager. Reports To: Logistics Manager. Based At: Basingstoke. Working Hours: 40hrs Nightshift 21:00 – 07:30. Salary: £42,500 per annum plus up to 10% performance related bonus, company discounts, and pension scheme.
Position Overview
Ideal for someone looking for the next stage in managerial development. This position suits Assistant Managers / Senior Team Leaders with logistics/distribution background. The candidate is hands‑on, manages overall depot performance, workplace organisation, annual budget and depot functionality, leading a team of drivers, stores staff, and team leaders.
Responsibilities
* Health & Safety
* Learning & Development
* Customer Services
* Financial Control
* Facilities Management
* Despatch
* Human Resources Operations
* Transport
* Engage with colleagues, keep morale high, understand improvements, motivate staff through coaching and mentoring, celebrate success.
* Organise and control induction and ongoing training of all employees with Learning & Development team.
* Maintain good operating standards using 5S disciplines.
* Manage depot profit and loss, keep distribution costs and overheads in line with budget.
* Fully explain processes, changes, developments to all staff via notice boards and meetings.
* Drive great culture and performance with KPIs.
* Deliver system and IT enhancements at local depot aligned to business IT strategy.
Key Areas
Health & Safety
* Drive a proactive H&S leadership culture with Gemba Walks, safety audits and behavioural observations.
* Record and report all accidents and injuries to H&S team following guidelines.
* Conduct manual handling training before equipment use and sign off by management.
* Assess risk and ensure safe systems of work are in place and followed.
Depot Team Performance
* Review key points using balanced scorecard: customer complaints, driver messages, driving scores, bottle returns, delivery issues/GPS coordinates, run efficiency, new business.
* Provide effective training and inductions, uphold standards of service excellence.
* Have regular conversations with staff, listen and drive change.
* Manage staff holidays responsibly without compromising operation.
Depot Processes
* Record stock recon and controls accurately; rotate old stock to avoid waste.
* Ensure stores staff pick orders on time before driver arrival.
* Maintain safe movement of staff and vehicles without overcrowding.
* Maintain good housekeeping; report and action required works.
* Maintain cold chain: keep doors closed, product only leaves chill when loading permitted.
Vehicle Fleet Management
* Communicate with Transport team to ensure faults and repairs carried out promptly.
* Carry out full accident reporting processes (including third‑party details).
* Maintain high standards of vehicle hygiene.
* Keep fuel and Ad‑Blue logs accurate.
Regulatory
* Manage facility per H&S regulations and technical food safety standards.
* Dispose, scan or secure all paperwork per GDPR.
Key Experience, Knowledge and Skills
* Background in dairy, food or drinks distribution preferred.
* Leadership experience in night shift operation.
* Exposure to food safety audit standards such as BRC.
* IOSH certified.
* Excellent MS Office knowledge (Excel, Word).
* INDLP3.
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