RESPONSIBLE TO: Practice Manager PURPOSE OF THE ROLE: Care co-ordinators provide extra time, capacity and expertise to make sure that appropriate support is made available to patients and ensure that their needs are addressed. They will help patients and their families to understand, manage and utilise personal care and support plans and contribute to increasing the number of patients with personal health budgets in place. Care Co-ordinators will work closely with practice staff to ensure patients receive coordinated care, which is responsive to their needs and designed in co-operation with patients, carers, and all supporting services. Tackling health inequalities is a major focus for the practice and this role will ensure that this key priority is embedded within all work carried out by the Care Coordinator who will be providing much needed advice and guidance to a diverse population of patients.
This role aims to give patients and their carers more control over their own health and care, achieve greater collaboration between GPs and their teams and community services, strengthen joint working with local partners, and improve health outcomes and tackle health inequalities. The Care Coordinator will work as an integral part of the multi-disciplinary team supporting patients with multiple and complex needs and their carers to take an active and informed role within their own health care and wellbeing. They will provide a point of contact for the patient and their family/carers. They will work closely with other services to ensure the provision of seamless and integrated support.