Join our Park & Fly Team at Newcastle International Airport!
About Your Airport
Newcastle is a multi-award winning Airport that proudly connects the North East region to the world.
The Airport is on track for the busiest year in its history as it prepares to welcome a record six million passengers in 2026.
Thanks to its strong portfolio of 15 airline partners, passengers can choose from over 80 direct destinations and more than 300 onward connections worldwide.
The Airport makes a vital contribution to the regional economy, generating more than £1bn in GVA each year and around 3,200 people are employed on the Airport site. More than 17,000 jobs are supported through the business’ supply chain.
The business’ commitment to delivering a world-class customer experience has earned international recognition.
In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.
It also retained the Star UK Airport award at the Travel Bulletin Star Awards for the fourth consecutive year.
The Airport was named the ‘Overall Winner’ at the Routes World Awards 2024, marking the first time a UK Airport achieved this prestigious accolade.
Airline partners continue to invest in the Airport and easyJet will open a new three-aircraft base in March 2026.
Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'.
The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.
Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.
About the role
We are looking to recruit and train a number of seasonal workers to support the operation of our Premium Meet & Greet car parking facility. This is an officebased role focused on delivering an exceptional customer experience. Responsibilities include providing a warm initial welcome, managing the checkin process, and ensuring a smooth, efficient service for all customers. As a Front of House Operative, you will be the face of the Premium Meet & Greet facility and often the first and last point of contact for our guests, so strong customer service skills are essential. Once fully trained, you will work as part of a rotating shift pattern.
Working hours
Minimum 20 hours per week guaranteed with additional hours available
You would be expected to work a shift system including day, night and weekend working.
About you
We are looking for a friendly, people-focused individual who can confidently manage a variety of carparking administrative duties, working both independently and as part of a supportive team. You will be highly motivated, proactive, and committed to maintaining a strong work ethic. The ideal candidate will be comfortable using office-based IT systems, ensuring our booking system remains accurate and up to date while efficiently handling email enquiries. This role is an excellent opportunity for someone who is passionate about delivering an exceptional customer experience and takes pride in consistently providing high standards of service.
Essential Requirements
All applicants need to hold a full UK driving licence and have access to a vehicle. A full uniform will be provided.
Why come onboard?
* Free on-site car parking whilst at work
* Reduced parking charges Park & Fly
* Access to contributory pension scheme
* Company Paid Life Insurance - Death in service
* Salary Sacrifice - Vehicle purchase scheme
* Tyne & Wear Metro season ticket
* Discounted car servicing and repairs
* Access to World Duty Free
* On-site occupational health support
* On-site physiotherapist
* Employee assistance programme support
* Subsidised private healthcare
* Employee discounts at airport retail/ catering outlets
* Subsidised membership to our on-site gym
Newcastle Airport Limited promotes the equality of opportunity.
Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.
NB: Should we receive sufficient interest in the role, please be aware it may close earlier than the original advertised closing date.