A Fantastic Opportunity for a Senior Commercial Manager / Contracts Manager to join an arm's-length Public Sector Body. The Senior Commercial Contracts Manager will be responsible for managing the real time interface and relationship with a supplier for a recently insourced contract in line with government policy and best practice to deliver value for money and wider commercial benefits
You will lead the relationship for initially 1 contract, and act as a lead in commercial contract management, acting as a mentor and sounding board for other contract managers.
Duties & Responsibilities of the Senior Commercial Manager / Contracts Manager
- To manage the teams day to day activity
- To monitor the supplier's commercial and service management performance under the contract and analyse performance.
- To take remedial action where necessary. All following GCF and NAO Good Practice Frameworks and Guidance
- To agree/refine a contractual change process and ensure adherence to the process, tracking the contract to ensure the underlying cost model is current and accessible
- To conduct the financial negotiations for any changes related to the existing contract at the appropriate management level ensuring that the agreements remain commercially advantageous and are appropriately documented and tracked
- To review and amend contract documents, including service level exhibits, statements of work in line with agreed changes
- To build strong working relationships with the vendor's service delivery centre, Service Desk, Account Teams etc.
-To intervene, analyse, manage, and resolve business conflicts between suppliers and internal stakeholders
- To develop strategic supplier management initiatives for the business in collaboration with the relevant contract owner/cost centre manager
Skills and experience of the Senior Commercial Manager
- MCIPS or equivalent such as IACCM/WCC or equivalent relevant experience
- Public sector contract management experience (ideally from both supplier and client perspectives)
- Experience in managing outsourced contact centre contracts or similar services.
- Demonstrable experience of commercial contract management at a senior level
- Proven track record of working effectively with service delivery teams, business managers and project managers to ensure service objectives are achieved
- Relationship builder (internal & external)
- Experienced in commercial cost models and their practical implementation
Benefits of the Senior Commercial Manager / Contracts Manager
- Flexible Hybrid working
- Generous Annual Leave - 30 days plus Bank Holidays
- Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan for season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye tests & flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- PAM Assist and PAM Life scheme (Wellbeing)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
The Senior Commercial Manager will suit candidates with experience as a Commercial Manager, Contracts Manager Commercial Director or Contracts Director or Procurement Manager