Casual Funeral Service Operative Casual working hours - working in the branch as and when required W Kaye & Son Funeral Directors, Leeds £11.27 per hour on-call ancillary payments At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care. We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises, and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers’ expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people. About our funeral home "W Kaye & Son Funeral Directors has continued to offer professional and dignified funeral services to the local community since being established in 1906. Our funeral directors are dedicated to helping the families of Beeston, Leeds, by working together to arrange and conduct bespoke funeral services. Our team will make the funeral arrangements on your behalf, to help alleviate the stress that often accompanies arranging a funeral service. The funeral home itself was once a Quaker meeting house and has a service chapel that can host up to 30 people, should you require it. We also have four chapels of rest that are each tastefully decorated. You can reach our funeral home easily from the surrounding areas of Holbeck, Hunslet Carr and Middleton." W Kaye & Son Funeral Directors are looking for a dedicated, professional, and empathetic individual to join our committed and collaborative team as a Casual Funeral Service Operative. Our values: Professional, Compassion, Respect & Knowledge form the basis of all our interactions and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity. Alongside a highly collaborative, supportive team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support, and a broad range of benefits What Will I Be Doing as A Casual Funeral Service Operative? As a Casual Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process. Other duties will include: Preparing and ensuring the cleanliness of vehicles Aid with bringing the deceased into our care Being part of the funeral service by bearing the coffin and driving company vehicles Assisting the Funeral Director with pre-funeral checks including route planning and address checking. What Do I Need? A full UK driving licence (Manual) Good level of physical fitness, as this role will involve heavy lifting duties The necessary documentation for a basic DBS, reference & driving licence check. Pride in your appearance, ensuring you are always professional A caring and empathetic nature The determination to deliver excellent client services Advantageous: Previous experience in the industry, though this is not required, as full training will be provided. If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application. Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.