Job Description
Contract Lead – Employability & Skills
Location: Leicestershire or Northamptonshire (with regional travel)
Contract: Full-time, Permanent
Salary: £30,000–£33,000 per annum
About the Role
LT Selection is proud to be recruiting exclusively on behalf of our client – a purpose-led organisation committed to transforming lives through high-quality employability support.
We’re looking for a confident and resilient Contract Lead to manage day-to-day performance on a designated government-funded employability contract. This is an ideal next step for an experienced supervisor or team leader looking to grow into operational management. You’ll be responsible for overseeing delivery at a regional level, supporting staff performance, ensuring compliance, and maintaining strong relationships with key partners including Jobcentre Plus and local authorities.
This is a hands-on delivery leadership role that requires emotional intelligence, drive, and the ability to inspire others to achieve outcomes.
Key Responsibilities
Contract Oversight
* Deliver contract outcomes and performance expectations on a designated employability programme
* Monitor day-to-day delivery performance and compliance with contract requirements
* Prepare and submit performance reports and audit-ready documentation
* Support internal quality improvement and contribute to operational planning
Team Leadership
* Supervise and support front-line delivery staff including Coaches and Administrators
* Conduct regular 1:1s and performance check-ins
* Champion a high-performance culture rooted in support, learning, and accountability
* Identify staff development needs and support CPD
Stakeholder Engagement
* Liaise with local Jobcentre Plus offices, employers, and community partners
* Promote collaborative working to support participant progression
* Represent the programme in local forums and events
Operational Standards
* Ensure delivery centres are safe, compliant, and welcoming
* Contribute to budget efficiency and accurate financial claims
* Champion safeguarding, health & safety, and data protection standards
About You
Essential
* Experience in a supervisory or delivery team leader role within employability, welfare-to-work, or skills programmes
* Strong communication and people management skills
* Confidence in working to KPIs and compliance frameworks
* Resilient, results-driven, and highly organised
* IT literate and confident using CRM/case management systems
* Full UK driving licence and willingness to travel regionally
Desirable
* Awareness of Restart, Work and Health, or similar programmes
* Knowledge of local labour market and employment support landscape
* Mental Health First Aid or First Aid training
Why Join?
* Step-up leadership opportunity with tailored support
* Work with a forward-thinking, values-based organisation
* Structured development and performance coaching
* Be part of a team making a tangible difference in people’s lives
Requirements
contract delivery, employability programmes, Restart, Work and Health, team leadership, supervision, KPI management, compliance, stakeholder engagement, Jobcentre Plus, performance monitoring, coaching, safeguarding, regional travel, operations support, communication skills, report writing, CRM systems, public services, audit readiness, quality improvement, CPD, resilience, results-focused, people development, collaborative working, local authority partnerships, budget awareness, administrative oversight