Join our client's reputable, family-run dealership in Bury St Edmunds as a Service Advisor, an excellent opportunity for skilled and experienced candidates seeking a rewarding career in the motor trade industry. Our client is dedicated to delivering exceptional customer service and maintaining high standards across their operations. This Service Advisor role provides a platform for career growth within a well-established, supportive business environment. Benefits: - Competitive basic salary up to £32,000, with on-target earnings approximately £36,000 - Monday to Friday working week, with no weekends required - Supportive, family-oriented working environment - Long-term career progression opportunities - Being part of a reputable, well-established dealership with a strong local presence - Recognition for excellent customer service and staff development Duties: - Greeting customers and identifying their vehicle service needs - Explaining repair work and service plans in detail - Generating estimates and securing authorisation for work - Maintaining reports and ensuring effective communication with workshop teams - Ensuring customer satisfaction through high-quality service delivery - Managing vehicle bookings and coordinating follow-up appointments Requirements: - Previous experience in a busy dealership environment - Excellent communication and customer service skills - Strong organisational abilities with a keen eye for detail - Ability to work efficiently under pressure and manage multiple tasks - Knowledge of automotive systems and workshop processes is preferred If you are an ambitious Service Advisor or Senior Service Advisor ready to advance your career within a professional team, we encourage you to contact Danielle Axtell-Carty today to learn more about this opportunity. Our dedicated automotive recruitment consultants are committed to matching skilled candidates with rewarding roles in the motor trade industry. To explore more Service Advisor roles and other motor trade vacancies in your area, get in touch now.